Return & Exchanges
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Returns & Exchanges
It sadness us if you're not 100% satisfied with the items you received, and we gladly accept returns within 20 days of receipt for most items in new condition .
1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your original form of payment. Once your refund has been issued, you will receive a confirmation email.
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Return Conditions
1. You have 20 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 20 days of delivery.
2. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, underwear.
3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
4. Items with non-returnable marks and free gifts cannot be returned.
5. We do not accept returned items that have been sent back without proper returns requests.
6. We do not offer pre-paid shipping service for the packages returned to us. The returns will be made at your own cost.
7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-lulsports products .
Note: The original shipping fee and Shipping Guarantee are non-refundable.
Return Address
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Returns (if applicable)
Customers will only be charged once for shipping costs (this includes returns); Only a handling fee will be deducted from the amount of the order in the amount of $19.95.
Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original payment method, within a given period.
Late Repayment Or Missing (if applicable)
If you have not received a refund, first check your bank account.
Then contact your credit card company, it may take some time before your refund officially released. Then, contact your bank. There is often a bit of processing time before a refund is posted. If you've done all this and you still have not received your refund, please contact us at cabanachicshop@gmail.com
Please contact our customer cabanachicshop@gmail.com to get the address returned.